It's all pretty simple... no pets allowed; no smoking inside; be kind & respectful to our guests, property & neighbors; and if you have to cancel, please give us plenty of notice.
1. We prefer payment in Cash (saves us the expensive credit card processing fees!), but accept VISA, MasterCard and Discover cards. We would like to see a government issued ID too.
2. A valid credit card is required to be on file for all reservations. Also, you must be 21+ years old.
3. Check-in time is 3pm to 8pm. If you are going to be late, please call us and we will be here when you arrive or make arrangements to get you in your cabin/room.
4. Check-out is by 10am on your departure day.
5. We enforce Quiet Hours from 10pm to 7am. The campfire is extinguished and hot tub is closed. Guests are asked to move inside and partiers can go downtown to the bar. The Patio/Grill Area is closed at dark.
6. All reservations require a 50% deposit; however, a 1-night stay requires payment in full. Balance due is paid at check-in.
7. We offer a 5% discount to Seniors, Military/Veterans, Law Enforcement, First Responders, and Teachers. Sorry, but not applicable to reservations made thru online travel sites.
8. If you have to cancel, we need to know 14-days in advance (5-days if before Memorial Day or after Labor Day) otherwise you will forfeit your deposit, unless we are able to rebook all dates. Cancellations within 3-days will be charged for the entire stay.
9. Cancellation refunds are charged a 10% fee to cover our processing expenses.
10. Sturgis Motorcycle Rally reservations: Cancellations are non-refundable after May 31 and balance of reservation is due no later than July 15.
11. If exceeding our maximum occupancy, we will charge $15/person per night. We reserve the right to not allow adults & children sleeping on the floor.
12. No pets are allowed on the property (ADA service animals are always welcome). Cleaning charges of $100+ will be charged if we find pets in your unit and you may be evicted without refund. Do not try sneaking a pet in – we will catch you!
13. Smoking is not allowed in any cabin, room, cottage or hot tub gazebo. Cleaning charges of $100+ will be charged if smoking inside.
14. Lost Keys will cost you $20+tax.
15. If damages result in the loss of ability to rent the unit, replacement of carpet or furniture, etc. the entire balance for cost of cleaning/replacement will be charged to your credit card.
16. We have the right to upgrade your reserved unit at no additional charge, to accommodate other guest reservations.
17. We are a quiet relaxing place. Please be kind & respectful to our guests, our neighbors, our property and us -- or you will be asked to leave without refund.